Project
Project

Oscar

Care everywhere.

Strategy
Brand Identity
Campaign
Illustration
Digital
Photography

Oscar helped spark the modern healthcare movement in 2014, but by the time they were preparing to go public in 2021, the space had become crowded with lookalike brands. In the year leading up to the IPO, we worked closely with their internal creative team to help strengthen and clarify the identity for a wide spectrum of audiences – from first-time buyers to Medicare members. The system needed to stretch across sub-brands, product tiers, and many different types of communications, all while keeping a warm, human tone in the photography and overall expression.

To bring that cohesion to life, we developed a refined, whimsical illustration style that introduced clarity and ease while still respecting the complexity of healthcare. It flexed from large campaign moments to product screens and onboarding flows as well as art direction and physical product photography The updated brand helped Oscar show up as a unified, expansive brand at a pivotal moment – helping the company enter the public markets with a sense of confidence, consistency, and renewed energy.

Impact

• Brand perception helped raise $1.4B ahead of Oscar’s IPO
• Brand launched first national campaign with member growth of 30% YOY
• Oscar's brand has the highest NPS in the healthcare and healthtech category
• LatinX membership increased to over 1/3 of Oscar’s members after brand refresh.

Credits

Executive Creative Director: Michael Freimuth
Executive Director: Patrick Richardson
Senior Account Director: Ashley Van Belle
Design Director: Elisa Maezono
Senior Designer: Nana Nozaki
Senior Designer: Andrew Peters
Senior Designer: Tess Havas
Senior Designer: Kenneth Lian
Designer: Nat Thomas
Work produced at Franklyn




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